Frequently Asked

We’re happy to help! The first step is a consultation with our Certified Canine Rehabilitation Practitioner (CCRP) Dr. Sara Granberg. This functional exam takes about an hour. The doctor begins by completing a series of physical and neurological exams, as well as checking muscle mass and range of motion. We will discuss your pet’s lifestyle, mobility level, nutrition, supplements, pain scale, and both long- and short-term goals. From there, we will formulate a rehabilitation program specific to your pet based on their needs and what works for you, both time-wise and financially. The doctor will create a customized rehabilitation plan including therapeutic exercise that we will teach you to do at home. If specific therapies are recommended here at the clinic, we will schedule them around your calendar and provide you with a cost estimate so you are able to plan accordingly.

Yes! Though sometimes it is recommended to see your primary veterinarian first. If you aren’t sure which route to go, you’re welcome to call our office to talk with one of our trained rehab nurses to help guide you.

We work in partnership with your primary care veterinarian to provide physical rehabilitative services when needed.

 As a specialty physical rehabilitation practice, MARS does not provide primary medical care such as preventative/wellness medicine, vaccinations, surgical interventions, or nail trimmings. Rather, we partner with your family veterinarian to provide those services for you and your pet.

Simply ask your primary care veterinarian for a referral or call us directly at (574) 825-9578 to schedule on your own! Self-referrals are welcome!

Your pet’s first visit will be a full comprehensive evaluation and will take about an hour. Our veterinarian and rehabilitation nurse will discuss your pet’s problems with you in order to form a customized rehabilitation plan specific to your pet based on goals discussed at your appointment.

Consultation exams, depending on the condition, usually take 1-1 ½ hours. Treatments typically range between 15-45 minutes minutes and the amount of visits depends on your pet’s condition.

We are committed to providing exceptional patient care. Unfortunately, when one client cancels without giving enough notice, they prevent another patient from being seen. Please call us at (574) 825-9578, 24 hours prior to your scheduled appointment to notify us of any changes or cancellations. If prior notification is not given, you will forfeit one package session for the missed appointment. Late arrivals will be shortened to meet the scheduled time unless time is available to enable an extension.

Yes, we ask that your pet is on flea prevention while in our care as not to spread fleas with other patients.

CCRP stands for Certified Canine Rehabilitation Practitioner. This is a certificate program offered through the University of Tennessee, University Outreach and Continuing Education for veterinary and physical therapy professionals. The graduates of this program strengthen the growth of this young field of veterinary rehabilitation therapy by sharing their rehabilitation specific knowledge with other veterinarians, colleagues, and pet parents.

Here at MARS, we strive to further our knowledge and skills by encouraging staff members to continue their education through additional programs such as this, among others. Doing this helps to keep us sharp so that we are better equipped to help improve the lives of animals that walk through our doors!